A great CRM package

In our experience CiviCRM has proven to be a great CRM package for organisations and businesses

Manage all your contact data from one web-based system

Say goodbye to having contacts' information scattered across multiple databases, spreadsheets, and e-lists. With civiCRM you can manage all your contact data, memberships, fundraising and events from one easily accessible web-based system. Staff, volunteers, members and authorised visitors can access information from any where. Different types of user can be permitted to access particular levels of information. Existing datasets can easily be imported, so migrating to civiCRM can be straight-forward. If you had a number of different contact lists duplicate contacts can be found and merged. Contacts can have multiple 'location types' so you can keep their home, work and other contact details. You can keep track of who talked to who, who attended meetings, who needs to be called, and more. Core functions can easily be modified by administrators without the need for coding skills

Great flexibility in terms of how you organise your contacts

Smart Groups mean you can easily differentiate your contacts. So you can find and email all the people who live in a particular area, or who share a particular interest, for example, without repeating the search each time. New people with specified characteristics will be automatically added to these Mailing Lists. Groups can be 'nested' so you can structure the database to reflect the sub-groups and sub-sub-groups that many organisations are based on. People can sign up online to specific Groups and Newsletters. Custom data fields will capture the information you need to collect so you can deliver your projects successfully. People can be linked by households, organisations or any Relationship that works for your data. Map your contacts so you can visualise where they are located. Restrict which users can see which contacts, such as limiting local 'secretaries' to only viewing or editing people in their specific area. Or divide it by specific interests or attributes.